We Are the Perfect Law Firm Answering Service

At Professional First Line, we take pride in the variety of clients we take on. From real estate agents to retail businesses, and even law firms, you would be surprised at the variance in our clientele. We treat each customer with care and respect –  it takes a special kind of company to be a law firm answering service.

Discretion

One of the most important differences between law firm clients and other ones is the amount of discretion necessary. That being said, we treat each call equally, and with the same professionalism and security, you would expect in a law firm. Each call is recorded and sent directly to you over a secure network in the form of a text, email, call, or fax. We take incredibly high-security measures to keep our clients’ information safe.

Availability

You should think of us as a “virtual secretary” of sorts. Except we are a secretary that never takes a day off. We have staff on hand 24/7, 365 days a year, so you never have to miss a call. Even during regular business hours, you shouldn’t have to worry about stopping in the middle of a meeting or other legal matter to answer a phone call – no matter how important. We encourage our clients to work diligently in the office; we’ll take care of the rest.

Communication

When it comes to the law, details mean everything. We record all of our phone conversations and send them directly to you. You don’t have to worry about missing anything. We are also flexible in how you receive your messages, so you can choose whatever works best for you.

Whatever your business, you can benefit from a 24/7 phone answering service like Professional First Line. We cater to a long list of clients, and one of them can be you. For more information about how our law firm answering service works, give us a call at 508.798.7300.

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